An interview call from your potential employer has just arrived and the occasion calls for a celebration.
However, once you have painted the town red, it's time to focus on the face to face session with interviewers who'll be evaluating your qualifications and assessing your worth. They'll be eager to have a go at you with a flurry of questions, tasks or challenges that need to be answered and resolved to their satisfaction.
The job interview is the final hurdle between you and your dream job, so you'll like to navigate it smartly to come up trumps.
The interviewers are knowledgeable and pragmatic people who earn a living by screening job seekers like you day in and day out. Impressing them is a challenge but not an improbability.
A little forethought and planning will go a long way in boosting your job interview prospects. Gathering relevant information on the organisation, analyzing the profile and more, everything needs to be planned in advance to edge out the competition and secure the job.
However, upping your communication skills should not slip through the cracks or else failure looms large.
Before moving further, let's get it clear that the telephonic interview, is the preliminary phase of the face-to face interview .
Why up your communication skills?
The interview session is all about communication. You have to communicate your knowledge, competence, ideas, ideals, objectives, and personality to the interview board clearly through verbal and non-verbal means.
You are basically interacting to convince the concerned people that you have what it takes to own the profile. That's only one reason why developing communication skills for interview are so crucial, while the rest are mentioned below.
Since companies are now operating in a globalised business scenario, their partners and clients are spread across regions and countries. Thus, recruiters are looking for employees with exceptional communication skills that can ensure better coordination.
Communication skills invariably dictate group dynamics in modern day workplaces. Regardless of the role, you'll be working as a part of a team where clear and timely communication is prioritised for efficient and fast output of the project.
A good communicator is never a misfit in any work culture. He/she can articulate his/her way into the hearts of superiors, subordinates and peers with ease. This leads to the creation of a friendly and progressive work environment essential for business growth.
Delays and mistakes can cost the employer in reputation and business. Proper communication can bring down lead-times and errors significantly.
Job performance and satisfaction also depend on how effectively you communicate at workplaces. Needless to say, your performance translates to lateral growth.
Motivating and gearing your team towards achieving company objectives is also easy when you convey your message efficiently and lucidly.
Your role can be a customer-facing one. Since you'll be interacting directly with clients, communication skills become essential to dispense your duty effectively.
Tips for effective interview communication:
Now that the importance of communication skills is established beyond reproach, it's time to take some serious measures to improve them. Fortunately, you have time at hand to learn new strategies that will help you strike a chord with the interviewers in the upcoming job interview. Let's run you through a few simple and effective strategies to help your cause.
The interview communication strategies can be divided into two broad categories – verbal and non-verbal – each is equally important for winning the people who matter.
Verbal communication strategies
In this parlance, verbal communication means leveraging words to convey your message to the interview board in an anticipation of winning them over. Simply put, you either talk and/or write your way into the organisation. You are required to choose your words appropriately to make an impression, as the faulty choice can confuse the interviewers into misinterpretation. Equally important is your accent, pauses, stress and tone of voice for interview success.
The speed at which you speak indicates your confidence levels and priorities. If you speak faster or slower than required, the interviewer will take it as a red flag. As psychologists will tell you, speaking fast is a sign of uneasiness while speaking slowly reflects non-seriousness. The interviewer may have problems in interpreting what you said when the talking speed is inappropriate. Plus, the risk of delivering poor responses to comfortable questions runs high.
Use the right Words:
Your choice of words is vital to convey information intelligibly, making it one of the desired communication skills for interview. It not only prevents misinterpretation of what you said but also reveals your knowledge and skills. Consider enriching your vocabulary with industry-specific words and phrases that help in expressing yourself effectively during the interview. Steer clear of using indecent slangs or derogatory references, as they reflect you in a bad light.
Keep it short:
Many speak at length when answering an interview question only to end up compromising the quality of information and efficiency of answers provided. So, you are better off keeping answers precise and sharp. Just prove your point and let interviewers proceed to next question.
Be all ears:
Communication is two-way traffic. Although you're supposed to do the bulk of the talking, the interviewers also have their share to speak. You have to listen to their questions and respond accordingly, which makes a strong case for developing good listening skills.
At the fag end of the interview, the interviewer will typically ask whether you have any questions or not. Saying no is not the way to go because it showcases a lack of interest on your part. Feel free to ask questions that help you evaluate whether or not you are compatible with the company's work culture and bottom line. Irrelevant questions should be avoided outright.
Avoid being too friendly:
Showing courtesy to all board members is one of the most desirable communication skills for interview but being too friendly can prove counterproductive. An interview is a formal meeting with a set of protocols that need to be adhered to at all times. If you ignore or overstep them knowingly or unknowingly, the interviewer will not hesitate to show you the door.
Non-verbal communication strategies
Nonverbal communication means interacting with recruiters non-linguistically via ocular, aural and tactile channels. It involves sending the right message across through right body language, right appearance, right attire and right attitude. Since neglecting non-verbal communication can impact your interview performance, here're a few strategies to get them right.
Your dress has a lot to say about you and your approach. Although wearing your attitude is permissible in certain workplaces, the majority of recruiters are conservative. They often equate business attire with competence and professionalism. Irrespective of the gender or role, the interview dress should be comfortable, neat and formal with appropriate fitting.
Be good with the body language:
Even before you speak the first word, the recruiters will judge your body language to draw the first impression. Therefore, you need to be impeccable with bodily gestures to release positive signals. Maintain a still and upright posture right through the interview. Always make eye contact with every person you interact with before, during or after the interview. Avoid meddling with your cell-phone, resume or other stuff, as it indicates nervousness.